COVID-19 Planning for Fintech
5 Ways to Maximize Efficiency with At-Home Agents
On-Demand • Webinar
On-Demand • Webinar
COVID-19 Planning for Fintech
As the effects of COVID-19 become more widespread and impactful, many fintech leaders are considering having some, or all of their contact center agents, work from home. Shifting to a dispersed, remote workforce comes with unique performance, managerial, and security challenges. This is especially true for the fintech sector where compliance concerns and customer experience remain key.
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