Digital Banking: Moving into the Self Service World and How to Get Ready for it?

OnDemand • Webinar

What is this webinar about?

With the onset of the current crisis traditional and digital banks find themselves working overtime to handle the influx of digital activity. Will this trend stick? Fintechs believe it is only a matter of time before customers came online with digital banking being more convenient and cheaper.

Changing behavior is not easy as we’ve seen with past crises. This panel will discuss how customer behavior has changed since the pandemic started and if the short term trend will last.

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Discussion topics:

  • Are banks prepared for the long term shift to digital banking?.
  • Can digital banks handle increased workload happening daily?
  • What can traditional and digital banks do to ensure digital banking sticks?
  • Will partnerships increase between incumbents, challengers and fintechs?