Customer First: Shift left your lending strategy with AI

Tuesday, October 27 • 11am ET

What is this webinar about?

Knowing your customer is the key to delivering customer centric experiences across different touchpoints. While most financial institutions use technology to tailor their offerings to the specific needs of their customers, they often overlook the importance of insights around customer traits such as personality, behavior, expectations and interactions. Join this panel discussion to understand how a data driven CX strategy, steered left by leveraging these insights, assures a relevant, holistic and customer centric approach, facilitated by easy personalized messaging, right-fit offerings and a distinctive hyper-flexible customer experience.

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Join us to learn how to:

  • Harnessing data for a customer centric experience - how can you unlock hidden value from data to shape your CX strategy?
  • What are the expectations of the new-age borrower?
  • How can we empower loan officers to make faster and insights-driven decisions using AI? What are the possible outcomes of this approach?