Preparing for Change: An In-Depth Guide to STIR/SHAKEN


White Paper • 2020

What is this paper about?

With the FCC’s June 30, 2021 deadline approaching faster than we all think, STIR/SHAKEN and call blocking should be top of mind for operators of outbound call centers. The new regulations could have a big impact on your operations because of the increased risks of your outbound calls being negatively impacted or receiving lower-level attestation.

To help, we’ve put together this guide to break down what STIR/SHAKEN is, how the new rules impact you, and what you can do to stay focused on compliance and achieve success in spite of these new changes.

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Key Points:

  • What is STIR/SHAKEN?
  • How does STIR/SHAKEN work?
  • Deadline for telecom providers to implement STIR/SHAKEN standards
  • What you need to do about STIR/SHAKEN
  • Best practices for STIR/SHAKEN implementation

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