Empowering Agents and Optimizing Performance in Today's Work From Home Environment

LiveVox WFH Webinar Series
On-demand • Webinar

What is this webinar about?

Join us as we discuss key capabilities to help agents achieve their goals while working from home. This webinar will provide a deeper dive into several contact center optimization techniques including:

  • Multi-touch Voice and Digital Messaging campaigns
  • Holistic call recording and screen capture
  • Quality Management
  • E-learning / Training Curriculums.

Presented By:


Join us to learn how to:

  • Anchor customers to real identities in a seamless and secure way
  • Allow customers to re-verify themselves with a selfie
  • Stop fraud at the door, while reducing operational costs